Karen, Marilyn and Fiona have distilled their enormous experience into The Success Equation. If you follow these principles, you will get successes fast!
Dr. Ian Hau. CEO, GRS-HS Asia Limited. Chairman, Orchestrall Inc.
As a leader at any level in the organization, you will not find a more comprehensive, impactful set of principles than those outlined in “The Success Equation”. Having personally implemented these principles, and today helping CIOs achieve their goals, I can attest to their effectiveness in delivering outstanding results. The book outlines the key concepts to improve any service or process through rapid, continuous improvement. I recommend this approach to anyone looking to make a lasting mindset change in an organization while delivering measured improvements for all to see.
Frank J. Bilotta
CIO Consultant and former SVP, CIO National Board of Medical Examiners
Fantastic practical guide to managing change effectively.
A powerful new management book for anyone wanting to improve how things get done in their organisation. It is an easy read - well laid out with helpful and clear illustrations. I found this a very practical book with detailed explanations and templates for how to turn theory into practice. I particularly liked the idea of mocking up the final report right at the beginning including the data that define project success. The data displays are brilliant.
formerly Vice President, Resource Management, Standards & Training, SmithKline Beecham
The book is jam-packed with practical tools, handy tips, and tricks of the trade to keep you on target. The authors have coached and led hundreds of process improvement teams. They’ve seen all the mistakes and learned from them. This book distils what they picked up at the School of Hard Knocks.
The format is highly readable, engaging and accessible. The book is designed as a practical workbook.
Part 1 outlines the theory - the key variables in the success equation - peppered with good, sound, motivating Worked Examples and Exercises for you to practise.
Part 2 comes jam-packed with useful resources including helpful Tipsheets and an engaging and useful Help, I’m Stuck diagnostic List of Common Faults and their Correction section for your process improvement initiative.
The Reading List reveals the authors’ impeccable pedigree – from Deming and Wheeler, through Goldratt and Joiner, to Smith, Welch, George and Goldman. This book distils them into the core tools needed to overcome the improvement paradox.
I recommend this book.
Translational Project Manager & Statistical Consultant, NIHR Newcastle Biomedical Research Centre
The true gold though is the absolute clarity of the message. The different steps are explained in detail and yet succinctly, and the authors virtually hold your hand while they take you through them, supporting you in every phase and decision – with the result that I understood all the way along what needed to be done, and very importantly, the why behind it. The many examples, exercises, illustrations, graphs and charts throughout the book brought an ever-growing grasp of the process, and although as a one-woman band I did not expect the book to be particularly useful, the principles of the Success Cycle have been easy to apply to my personal situation – and one of the most valuable lessons I have learned is to “start at the end”, because that will bring the destination to life - ie “WHAT am I trying to achieve?” And having spelled this out for myself, the road ahead becomes that much clearer.
Wellbeing and Executive Consultant and trainer at Isabel Hood Nutrition